People often feel they don't have a voice in their own treatment. Providers and family caregivers seldom have the whole story regarding the needs of those they serve and their loved ones. The result is poor care, slow recovery, and high costs.

Driving these challenges is a fragmented system of care with multiple types of caregivers, where clients see an average of 8 to 9 providers over 6 months [1]. Also, inadequate mental health care drives up costs. Mental disorders account for over 1 in 5 hospital stays and are #1 cause of 30-day hospital readmissions[2].

If you’re a person with behavioral health disorders, you may;

  • Feel unsupported, unheard and overwhelmed while in treatment.
  • Get lost in the maze of people and organizations providing services.
  • Have difficulty giving feedback about your treatment to providers.

As a behavioral health provider you may struggle with;

  • Effectively coordinating care for clients with other healthcare providers, social service professionals, and family caregivers.
  • Empowering people to be more active partners in their own care.
  • Getting ahead of a crisis.

Note :-

  • 1 (CMS and McKinsey)
  • 2 (AHRQ)